News & Security Advice

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Exclusive Offer for SPAAL members – TravelCard Travel Insurance

Being a SPAAL member provides great benefits and we would now like to provide you with a value packed offer that is of benefit to all your staff.

If you would like to provide this amazing opportunity to the people that matter most to your business, please forward this email. Instant quotes are provided with this special link below, this unique policy is only available to SPAAL members.

Introducing TravelCard, the world’s first Real-Time Travel Insurance. TravelCard provides exceptional coverage for peace of mind when travelling. If the unexpected happens, TravelCard will ensure claims are assessed, approved and paid – all while you are travelling, with no out of pocket expenses.*

  • Market-leading coverage
  • Real-time claims payments, without the wait
  • No excess on claims
  • Medical assessment isn't required for pre-existing medical conditions*
  • 24/7 global customer service team
  • No mountains of paperwork
  • Coverage automatically includes: Search & Rescue, Adventure Activities, Winter Sports, Business Equipment and Golfing Cover
  • Unlimited Cover for Overseas Emergency Medical & Hospital Expenses
  • Unlimited Cover for Trip Cancellation and Loss of Deposits
  • Missed or delayed transport connection cover
  • Cover for Luggage and Personal Effects
  • Cover for up to $50,000 for Identity Theft

Family members travelling with the employee are covered at no extra charge.

 Get an instant quote or  call the TravelCard Customer Support Team for assistance
on 1300 123 413 and quote SPAAL discount code: 4148

Want more information?
You can download more information on benefits and how to purchase with this handy guide.

Security Industry Award changes from 1 December 2018

From 1 December 2018, modern awards will include new rules about requests for flexible work arrangements.

Before responding to a request from an eligible employee, an employer must first discuss the request with the employee to try to reach an agreement about a change to their working arrangements. Requests can only be refused on reasonable business grounds. If employers refuse a request, they need to provide the employee with a written response.

  • Requests for flexible working arrangements
  • Termination of employment
  • consultation about major workplace change
  • consultation about changes to rosters or hours of work
  • dispute resolution
  • individual flexibility arrangements

The amended clauses can be viewed via the following links:

SECURITY SERVICES INDUSTRY AWARD 2010

ELECTRICAL, ELECTRONIC AND COMMUNICATIONS CONTRACTING AWARD 2010

TRANSPORT (CASH IN TRANSIT) AWARD 2010

Australian Communications and Media Authority (ACMA) Triple Zero investigation finds Telstra breach

Telstra will improve delivery of the Triple Zero emergency call service following an Australian Communications and Media Authority (ACMA) investigation.

The ACMA’s investigation into events of 4 May 2018 found that Telstra contravened a rule that requires telecommunications providers to ensure that calls made to Triple Zero using their networks are carried to the operator of the emergency call service. Telstra failed to ensure that some 1,433 calls were carried to the operator as a result of problems triggered by a fire in an inter-state cable pit, which were compounded by network software failures.

‘Triple Zero is the lifeline for Australians in life-threatening or emergency situations. Community confidence in the emergency call service must be maintained,’ said ACMA Chair Nerida O’Loughlin.

The ACMA has accepted a court enforceable undertaking by Telstra in response to the breach findings. In the undertaking, Telstra has committed to improving the redundancy and diversity of its network, developing new communication protocols to be used in the event of another disruption and benchmarking its systems against international best practice.

‘The actions Telstra has already taken, and is undertaking, will help strengthen the emergency call service and minimise the risk of another disruption to this critical service,’ Ms O’Loughlin said.

As a result of this incident, the ACMA is also reviewing the rules governing the emergency call service to make sure that they are as robust as possible in the context of today’s technologies, and that they impose clear, consistent and appropriate obligations.

‘Given the critical nature of the Triple Zero service, the ACMA takes matters about access to the service very seriously,’ said Ms O’Loughlin. ‘The review will help ensure that the rules for the emergency call service remain current and effective’.

The ACMA’s consultation paper for the review is available—submissions from interested parties are invited by COB, Monday 12 November 2018.

For more information or to arrange an interview, please contact: Media Manager, (02) 9334 7838, 0438 375 776 or media@acma.gov.au.

Media release 34/2018 - 22 October 2018

Backgrounder

The Triple Zero emergency call service is an operator-assisted telephone service that has been established to connect callers to an emergency service organisation—police, fire or ambulance—in a life-threatening or time critical situation. In 2016–17, there were over 8.5 million to the emergency call service numbers—an average of over 23,500 calls per day.

Under subsection 147(1) of the Telecommunications (Consumer Protection and Service Standards) Act 1999, the ACMA has made a written determination, the Telecommunications (Emergency Call Service) Determination 2009, which imposes requirements on carriers, carriage service providers (CSPs) and the operators of the emergency call service, to ensure the service functions effectively. The ACMA regulates the Triple Zero emergency call service through the Determination. A failure to comply with the Determination is a contravention of subsection 148(1) of the Telecommunications (Consumer Protection and Service Standards) Act.

Section 19 of the Determination requires a CSP to ensure that its controlled networks and controlled facilities give an end-user access to emergency call services, unless it is not technically feasible to give the access or a matter beyond the control of the CSP materially and adversely affects the CSP’s technical ability to give the access.

Subsection 22 of the Determination requires a CSP that supplies an emergency telephone service to ensure that a Triple Zero call is carried to the operator of the Triple Zero emergency call service.

The ACMA can accept enforceable undertakings about matters concerning compliance with the Telecommunications Act 1997 and the Telecommunications (Consumer Projection and Service Standards) Act. Information about enforceable undertakings under this legislation is contained in Enforceable undertakings: Guidelines for accepting enforceable undertakings—telecommunications obligations.

Australian Taxation Office – Taxable Payments Reporting for the Security Industry

From 1 July 2019, the Australian Taxation Office (ATO) will introduce taxable payments reporting requirements for the following industries

  •  security providers and investigation services;
  •  road freight transport; and
  •  computer system design and related services.

The building industry, cleaning and courier businesses are already required to provide taxable payments reporting to the ATO.

The taxable payments reporting system requires businesses to report payments they make to contractors. Contractors can include subcontractors, consultants and independent contractors operating as sole traders (individuals), companies, partnerships or trusts.

Businesses will need to start collecting information on payments to contractors from 1 July 2019.The first annual report is required by 28 August 2020.

For reporting purposes, the ATO will include all security, investigation and surveillance services.

  • Security - protection from, or measures taken against, injury, damage, espionage, theft, infiltration or sabotage. That includes anti-burglary, locksmith, body guards, security guards, armoured cars and any other services which can be provided to protect individuals or property.
  • Investigation services - a searching inquiry in order to ascertain facts that is typically conducted by a detective or an enquiry agency and may be matters not necessarily related to security. It does not refer to any services which may be used to gather information such as online search engines.
  • Surveillance services - a general watch or observation maintained over an area or location, by one or more persons or by using devices such as motion detector alarms, cameras or recorders. This includes night watch services, alarm monitoring and services that involve the use of closed-circuit television cameras for the purpose of surveillance or maintaining security".

A business may not be required to complete a taxable payment annual report if the total payments received for security services for the financial year is less than 10% of the current or projected GST turnover or that you have not paid any contractor for security services..

The ATO website provides a range of information on Taxable payment annual report (TPAR) requirements.

SPAAL will update members on the Taxable payment annual report (TPAR) requirements for security prior to the commencement on 1 July 2019.

Security Services Industry Award – Casual Conversion Clause Decision

The Fair Work Commission has made a determination to vary the Security Services Industry Award 2010 to give effect to a decision inserting a “Casual Conversion Clause into the Award.

The new provision comes into effect from 1 October 2018.

Casual Conversion Clause Decision

New unpaid family & domestic violence leave entitlement in awards

The Fair Work Commission have updated all industry and occupation awards to include a new clause about family and domestic violence. This new clause applies from the first full pay period on or after 1 August 2018.

Who does it apply to?

The new entitlement applies to all employees covered by an industry or occupation award.

It doesn't apply to employees who are:

What's the new entitlement?

Employees covered by an award with the new clause are entitled to 5 days of unpaid family and domestic violence leave each year. Family and domestic violence means violent, threatening or other abusive behaviour by an employee's family member that:

  • seeks to coerce or control the employee
  • causes them harm or fear.

Employees can take the leave if they need to deal with the impact of family and domestic violence and it's impractical to do so outside their ordinary hours of work.

Where can I find more information?

Go to our Family and domestic violence leave section for information about the new clause, including details about:

  • who it does and doesn't apply to
  • when and how the leave can be taken
  • notice and evidence requirements.

Active Arms Offender for Crowded Places

The Australia-New Zealand Counter-Terrorism Committee has developed a set of guidelines for Government and business to help protect Australians from firearm attacks in places of mass gathering.

Active Armed Offender Guidelines for Crowded Places

Australia’s Strategy for Protecting Crowded Places from Terrorism

 

Fair Work Ombudsman – Inquiry into the procurement of security services by local governments

The Fair Work Ombudsman [FWO] conducted an Inquiry [the Inquiry] in response to industry concerns that security employees were being underpaid in the local government sector by forcing prices to unsustainably low levels.

Following a comprehensive information and awareness campaign, the Inquiry focused on 23 local government councils and examined the labour procurement arrangements relating to the engagement of security services.

Read Report

Australian Industry Standards – Industry Skills Forums 2018

Australian Industry Standards is having a series of industry skills forums across the country to explore current and future skill needs. The forums will provide the opportunity to directly shape the skills and workforce priorities for your industry.

This is your chance to:

  • Discuss barriers and opportunities to develop and recruit skilled employees – now and for the future
  • Influence the development of world class qualifications
  • Learn about current strategies targeting workforce development
  • Reveal emerging skill needs for your industry
  • Engage with industry leaders

Future-skilling our people will be critical for industry and educators as the global environment evolves and emerging technologies impact job requirements. While new opportunities are driving the economy, there are challenges to ensure business can access a sustainable, flexible workforce with high-quality skills.

AIS undertakes stakeholder engagement, research and analysis on behalf of the 11 Industry Reference Committees (IRC) we support. The industry skills forums are a central platform in our intelligence gathering activity and will allow us to identify industry skill needs, now and into the future.

Information and intelligence gathered from the forums will assist the IRCs to develop next year’s IRC Skills Forecasts and Proposed Schedules of Work.

The forums will be held in each State and Territory, kicking off in in early August. Details on when and where the events will take place will be communicated shortly.

To register your interest for this free event, please complete the Expression of Interest registration form. Places at the forums will be limited.

If you have any questions about this event, please contact: enquiries@australianindustrystandards.org.au

2017-18 Annual Wage Review – Award Pay Guides

The Fair Work Commission has announced a 3.5% increase to minimum wages following its 2018 Annual Wage Review. The increase will apply to base rates of pay from the first full pay period starting on or after 1 July 2018.

The pay guides have minimum pay rates for full-time, part-time and casual employees in an award. They also include all the monetary allowances and the most frequently used penalty rates for each classification.

Pay guides don’t apply when a business has a registered agreement and the employee is covered by it.

Security Services Industry Award 2010 [MA000016] Pay Guide

Electrical, Electronic and Communications Contracting Award 2010 [MA000025] Pay Guide

Transport (Cash in Transit) Award 2010 [MA000042] Pay Guide