News & Security Advice


ACT Responsible Service of Alcohol Training

From 1 June 2012 crowd controllers working at licensed premises will be required to hold a RSA certificate from an ACT approved Registered Training Organisation (RTO).  This is a six (6) month extension to the original deadline to complete the approved course by 1 December 2011.

Individuals who hold a RSA certificate issued after 1 June 2010 in any jurisdiction (including the ACT by an unapproved RTO) still have until 1 June 2013 to complete an ACT approved RSA course (which can be a refresher course).

Individuals who hold an RSA certificate issued after 1 December 2009 also have a period of grace to undertake an ACT approved RSA course until 1 June 2013.

There are currently 17 RTOs approved to conduct RSA training in the ACT.  A list of approved RTOs is maintained on the Office of Regulatory Services (ORS) website but if unsure, contact your preferred provider.

After 1 June 2012, when employing new staff to supply liquor or work as a crowd controller at licensed premises please ensure that they have already undertaken RSA training in the ACT or have completed training after 1 December 2009.

Over the next 12 months ORS will work on printing yellow security identity cards to accompany the licences for crowd controllers who have NOT undertaken the training

If you are unclear on the requirements or require any further information or materials, please contact ORS on (02) 6207 3000 or email